Privacy Policy

At Useassistant, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered assistant service.

1. Information We Collect

Personal Information

When you create an account or use our service, we may collect:

• Name and email address
• Account credentials and authentication information

Usage Data

We automatically collect information about how you use Assistant:

• Conversations and interactions with our AI assistant
• Feature usage patterns and preferences
• Device information (browser type, operating system, device identifiers)

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and improve our service. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

• Process your requests and deliver personalized responses
• Manage your account and subscription
• Send important service updates and notifications
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance user experience
• Ensure security and prevent fraud or abuse
• Comply with legal obligations

3. Third-Party Service Providers

We work with trusted third-party providers to deliver our service:

Analytics Services

• Google Analytics: Helps us understand user behavior and improve our service. Data is anonymized and aggregated.
• Microsoft Clarity: Provides insights into user interactions through session recordings and heatmaps (with personal information masked).

AI Processing

• OpenAI: Powers our AI assistant capabilities. Your conversations may be processed by OpenAI's systems in accordance with their privacy policy and our data processing agreements.

Payment Processing

• Lemon Squeezy: Securely processes all payments and subscription management. We do not store your payment card information directly.

4. Data Security and Retention

We implement industry-standard security measures to protect your information, including encryption, secure data transmission, and access controls. We retain your data only as long as necessary to provide our service and comply with legal obligations.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Export your data in a portable format
• Opt out of marketing communications
• Request restriction of processing
• Object to certain data processing activities
• Withdraw consent where processing is based on consent

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

• With your explicit consent
• With service providers who assist in delivering our service
• To comply with legal obligations or protect our rights
• In connection with a business transfer or merger
• To prevent harm or illegal activities

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, sending you an email notification. Your continued use of our service after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry within a reasonable timeframe and work to address any concerns you may have.